Orchestrated Customer Engagement (OCE) is a product connecting sales, marketing, and medical functions to help life sciences representatives scale. OCE supports customer-facing personas such as territory managers, medical science liaisons, key account managers and life sciences representatives with functionality that goes far beyond traditional personal engagement and marketing automation.
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Design System • Product Design
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Design a cohesive user experience across platforms.
Create a multi-functional design system that accelerates the design process.
Instill confidence across the product suite.
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Users need information to be clearly presented, always know where they are and know how to get where they want to go. The existing design solutions were tailored for individual products and newly acquired partners needed their solutions to align with our suite of products. IQVIA has increasing needs for updating experience and product design support to be more compliant and transparent.
A crucial part of the design system build out was to prioritize and focus on the main components each organization uses.
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Building a scalable design system requires collaboration and participation from all design disciplines.
Maintaining the UI kit & component sheet (design system) for the developers throughout the project helped keep all elements consistent and aided in a smooth transition into the implementation phase.
Working with the stakeholders to optimize acquired product redesigns was crucial to the success.